2019 ESG REPORT
ABOUT AFLAC
For more than six decades, Aflac has given policyholders the opportunity to focus on recovery, not financial stress.
Since the founding of our company in 1955, we've put the customer first by reminding ourselves daily of the promises we've made to those we insure. By doing so, we've gained the trust of more than 50 million people who count on us to pay claims fairly and promptly. In the U.S., eligible claims are often paid in one day†, directly to the insured (unless assigned otherwise). Our customers choose Aflac because of our commitment to providing them with the confidence that comes from knowing they have assistance in being prepared for whatever life may bring.
20
Years
The number of consecutive years Aflac has been named a great place to work by Fortune.
19
Years
The number of years Aflac has been named to "Fortune World's Most Admired Companies" list.
1st
Signatory
Aflac is one of the first signatories of the Hispanic Promise.
$140M
Given Back
Aflac employees, its independent sales agents and The Aflac Foundation, Inc. have donated more than $140 million to childhood cancer treatment and research.
13X
Recognized
The number of times Aflac has been recognized by Black Enterprise for its commitment to diversity.
Leading the way toward making a real difference.
Conservation
$18M
Through energy conservation efforts, Aflac U.S. has saved more than $18 million in energy costs in the past eight years.
Innovation
1st
Aflac is the first insurance company in the U.S. to achieve ISO 50001:2011 Energy Management Systems certification and the only insurance company in the U.S. to achieve both ISO 50001:2011 Energy management systems and ISO 14001:2015 Environmental Management.
Compassion
7,500
Over 7,500 children are treated at the Aflac Cancer and Blood Disorders Center each year.
Revolutionary
My Special
Aflac Duck®
In September of 2018, Aflac began distributing My Special Aflac Ducks, social robots serving as caring companions for children with cancer and blood disorders, helping children undergoing treatment to communicate their feelings and take back their power through medical play. To learn more, please visit My Special Aflac Duck.
Awards & Accolades
Good deeds don't go unnoticed
Aflac is a recognized industry leader in all aspects of its business. Others think so, too.
Awards & Accolades
CES Innovation Awards
The CES Innovation Awards program is an annual competition honoring outstanding design and engineering in consumer technology products. The program recognizes honorees in a multitude of consumer technology product categories and distinguishes the highest rated in each.
Black Enterprise's 50 Best Companies for Diversity
Black Enterprise recognizes corporations that have created measurable pathways to ensure African American representation among their workforce, senior management team, board of directors and pool of suppliers.
The Civic 50 Award by Points of Light
The Civic 50 award recognizes the top-50 most community-minded companies in the United States. This award provides a national standard for superior corporate citizenship and showcases how companies can use their time, skills and resources to impact their communities.
Ethisphere Institute's World's Most Ethical Companies
Ethisphere recognizes companies for exemplifying and advancing corporate citizenship, transparency and the standards of integrity. Aflac is one of only eight businesses and the only insurance company to appear on the list every year since its inception in 2007.
FORTUNE 500
The Fortune 500 is an annual list compiled and published by Fortune magazine that ranks 500 of the largest United States corporations by total revenue for their respective fiscal years. Aflac was ranked at No. 143 in 2019.
FORTUNE's 100 Best Companies to Work For
Fortune, developed in partnership with Great Place to Work, measured a company's ability to affect employees' career experiences and their abilities to reach their full potential at work.
FORTUNE's World's Most Admired Companies
FORTUNE collaborated with partner Korn Ferry on this survey of corporate reputation and asked executives, directors and security analysts from around the world to rate which companies they admired most. Voters were able to select any company in any industry that ranked in the top 25% of last year's survey, along with those that finished in the top 20% of their industry.
LATINA Style's 50 Best Companies for Latinas to Work For
The LATINA Style 50 Report recognizes the 50 Best Companies for Latinas to Work For in the U.S., whose mission of diversity and inclusion has been reflected in the way they recruit, promote, provide benefits and create programs for the betterment of their employees but most specifically Latina professionals.
TIME Best Inventions of 2018
TIME magazine highlights the best inventions that have a significant impact on the world every year. Aflac won the award for My Special Aflac Duck®.
Diversity Management Selection 100 (2015)
Awarded the "Diversity Management Selection 100" by Japan's Minister of Economy, Trade and Industry. This award recognizes companies that use the abilities of diverse human resources to create value.
Eruboshi certification (2016)
Received the Eruboshi certification as a leading company as considered by the Women's Empowerment Law (awarded by Japan's Ministry of Health, Labor and Welfare).
Platinum Kurumin accreditation (2019)
The Platinum Kurumin certifies that the company has achieved top-class results among companies that are committed to supporting work and child care as a child care support company and is accredited by the Minister of Health, Labor and Welfare according to the Act on Advancement of Measures to Support Raising Next-Generation Children.
Award to commend leading companies where women shine — Minister of State for Gender Equality Award (2018)
The "award to commend leading companies where women shine" was established in 2014 by the Gender Equality Bureau Cabinet Office to improve and promote the work environment so women can succeed. The award honors those companies that have made prominent contributions in developing policies and making efforts to promote women to officers and managerial positions and disclosing such information.
Ikumen Award 2019 Grand Prix (2019)
Aflac Japan was awarded the Ikumen Award 2019 Grand Prix, which is sponsored by the Ministry of Health, Labor and Welfare. The Ikumen Award is given to companies that promote the balance of work and childcare among male employees. The award is part of the Ikumen project, which supports men who actively take care of their children and promotes child care leave for men.
Telework Pioneer Internal Affairs and Communication Minister's Award (2019)
Aflac Japan was awarded the Telework Pioneer Internal Affairs and Communication Minister’s Award. This award is given to companies and organizations that promote the introduction and utilization of telework as a telework pioneer. The award is given by the Ministry of Internal Affairs and Communication, and the Minister's Award is given to companies and organizations that have made exceptional efforts.
† Documentation requirements vary by type of claim; please review requirements for your claim(s) carefully. Aflac SmartClaim® is available for claims on most individual Accident, Cancer, Hospital, Specified Health, and Intensive Care policies. Processing time is based on business days after all required documentation needed to render a decision is received and no further validation and/or research is required. Individual Company Statistic, 2019.