An important message from Aflac: View ESG Policies

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2019 ESG REPORT

Making a difference while balancing purpose and profit.

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Aspiring to lead the way in energy conservation and environmental protection.

Changing lives through philanthropy.

2019 In Review

It's not about making
ESG a priority; it's about
making it the norm.

Aflac Incorporated* is a Fortune 500 company providing financial protection to more than 50 million people worldwide. When a policyholder or insured gets sick or hurt, Aflac pays cash benefits fairly and promptly. In the U.S., eligible claims are often paid in one day, directly to the insured (unless assigned otherwise). For more than six decades, Aflac supplemental insurance policies have given policyholders the opportunity to focus on recovery, not financial stress.

*In this document, we may refer to Aflac Incorporated's businesses collectively as "Aflac" or the "Company," the Company's U.S. businesses as "Aflac U.S." and the Company's Japan businesses as "Aflac Japan."

One Day PaySM is available for certain individual claims submitted online through the Aflac SmartClaim® process. Claims may be eligible for One Day Pay processing if submitted online through Aflac SmartClaim®, including all required documentation, by 3 p.m. ET. Documentation requirements vary by type of claim; please review requirements for your claim(s) carefully. Aflac SmartClaim® is available for claims on most individual Accident, Cancer, Hospital, Specified Health, and Intensive Care policies. Processing time is based on business days after all required documentation needed to render a decision is received and no further validation and/or research is required. Individual Company Statistic, 2019.